Welcome to the FAQ page! Here you’ll find answers to the most common questions about our digital products, courses, and UGC education resources.
What is UGC?
UGC stands for User-Generated Content. It refers to content created by real people (not brands) that businesses use for marketing—such as TikToks, Reels, product demos, testimonials, and unboxings.
Our products teach you how to create this type of content and get paid by brands.
Do I need followers to get started with UGC?
No! You do not need a large following or even an active social media account to start UGC.
Brands care about your content quality, not your follower count.
How do I access my digital products after purchase?
After completing your purchase, you will receive an email with instant access to your digital downloads, course, or dashboard.
If you don’t see it, please check your spam or promotions folder.
Are the products refundable?
Due to the nature of digital products, all sales are final unless otherwise stated on the specific product page.
Please review our Refund Policy for full details.
Will this guarantee I make money?
No. While our training provides strategies, education, and tools to help you start and grow as a UGC creator, we do not guarantee income or results.
Your success depends on your effort, consistency, and external factors such as brand outreach and market demand.
Please see our Earnings Disclaimer for more information.
Do I need experience in content creation?
Not at all. Our resources are designed for beginners, including moms, students, and side hustlers who are starting from scratch.
We guide you step-by-step through the process.
What do I need to get started?
All you need is:
A smartphone
Basic editing tools (like CapCut or similar apps)
Internet access
Willingness to learn and practice
No expensive equipment required.
Can I use this as a side hustle?
Yes! Many people use UGC as a side hustle while working full-time, staying at home, or managing other responsibilities.
You can work at your own pace and choose your own clients.
Do you offer support or coaching?
Depending on the product you purchase, you may receive:
Self-paced digital training
Templates and guides
Optional coaching or community access (if included in your offer)
Check each product description for details.
Can I resell or share the materials?
No. All materials are for personal use only.
You may not copy, share, resell, or distribute any content without written permission.
How can I contact you?
You can reach us anytime at:
Email: miamedia.ugc@gmail.com
We typically respond within 1–3 business days.
Still have questions?
No problem! Reach out anytime—we’re happy to help you get started on your UGC journey.